If your order was received in a damaged condition Cowgirl Fashion Shop allows returns subject to receiving notification of damage within 3-days of receipt of order. You can choose a replacement, keep the damaged product at a discount rate, or request a full refund. Visit the Damaged Item page to notify us.
If you are unhappy with your item you have the option of returning the item in the same condition as it was shipped to you for an IN STORE CREDIT. A Return Item ticket must be opened within 3-days from delivery of your order. To notify us of a return and request for STORE CREDIT visit our Return Item page.
Cowgirl Fashion Shop does not assume the cost of shipping products under our Return Policy.
All bags are imported from India and hand made so there may be slight deviations in size and color. All bags are manufactured using repurposed canvas, authentic leather and/or hair on hide, they are one-of-a-kind so there may be varying spots and slight color variations.
Presently we only ship within the United States.